Unlock the full potential of modern workforce management… beyond dashboards and reactive tools. NiCE CXone Mpower Workforce Management transforms scheduling and planning, helping teams adapt faster, plan smarter, and execute with precision. This isn’t the latest upgrade. It’s smarter WFM built for the AI era. Find out more: https://bit.ly/4j58KSH #CXoneMpower #WorkforceManagement #WFM | NiCE
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We’re honored to be named Best Workforce Engagement Management (WEM) Platform at the 2025 CX Awards by CX Today. This award recognizes how NiCE CXone Mpower brings together AI-driven forecasting, quality, coaching, and performance into one intelligent platform, helping organizations optimize in real time, empower employees, and elevate CX. Thank you to our customers, partners, and teams for driving innovation forward with us. #CXoneMpower #WEM | NiCE
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Capella University uses NICE Workforce Management (WFM) to support employee scheduling, real-time adherence, reporting, forecasting, and paid time off (PTO) planning for its front and back office employees. Learn more: https://bit.ly/3Cld0MV #WorkforceManagement | NiCE
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