Australian consumer law provides protections for faulty products, requiring items to be of acceptable quality, match their description, and be fit for purpose. Most retailers offer change of mind returns for unwanted gifts, typically requiring original packaging, tags, and proof of purchase such as receipts, credit card statements, or loyalty card records. Gift receipts allow recipients to exchange items for store credit without revealing the original purchase price or payment details. | Sunrise

When are you eligible for a repair, replacement or a refund? The Australian Consumer Law gives you more rights than you might know. | The Sydney Morning Herald