Sep 4, 2015 · If the 'ServiceDesk' account lost administrator access right, how to troubleshoot this issue? I cannot login with its password, but if I leave the password blank, it will login as guest and …

Nov 9, 2018 · ServiceDesk Extensions With SD 8.5 From the release notes Pre-built automation libraries for Incident, Problem, and Change modules. Incident, Problem, and Change Data Types are now …

May 4, 2012 · During the install, the guide says to not change the default "[email protected]" password. What is the password set to by default?

Sep 28, 2009 · So ServiceDesk isn't bombing out on long usernames per se, it is just requiring that at least one short-named user is in each group that you're trying to import.

Sep 18, 2014 · You will want to review the Options Manager option of for web_cgi_url which should be updated to reflect the url that users will use to access ServiceDesk. You may also need to set up a …

Aug 3, 2016 · Hi Farooq If you mean the ServiceDesk OS user that is created during installation, you can simply reset the password at the OS level on the Service Desk server and then run …

Jan 23, 2012 · The ServiceDesk 7.1 SP2 user guide says to go to Admin / Users / Accounts / Manage Users and delete users. I do not see a delete option. see page 443 in the user guide.

Apr 19, 2012 · ]Hi everybody.I'm new with Spectrum and ServiceDesk. I hope you can help me with a problem a got with custom ticket creation.When I try to Submit a ServiceDesk

May 4, 2011 · Page 24 of Symantec ServiceDesk Customization Guide 7.1 suggests themes and menus may be selected under Admin>portal>Master Settings>Customization. "...allows you to set a …

Apr 12, 2013 · This article also explains how you to find the ServiceDesk documentation on the Symantec Knowledge Base. To find most ServiceDesk documentation on the Knowledge Base