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  1. Repairing Your Nintendo Switch System

    To do that, we ask that you first visit the troubleshooting section for Nintendo Switch and select the issue you are experiencing. At the end of troubleshooting you will be presented with the …

  2. Nintendo Switch 2 System Has No Power, a Blank Screen, or Won't …

    Steps for when your Nintendo Switch 2 system won’t turn on, the screen stays black or off, or the system stays stuck in sleep mode.

  3. Nintendo Switch 2: Using & Troubleshooting

    Access resources to learn everything you need to know about Nintendo Switch 2 and Using & Troubleshooting.

  4. Repairing Your Nintendo Switch 2 System

    System Transfer from Nintendo Switch to Nintendo Switch 2 (MT-10002) Compatibility of Nintendo Switch with Nintendo Switch 2

  5. Nintendo Switch System Cannot Be Charged

    Use a licensed Nintendo Switch AC adapter for best performance results. Unlicensed products do not undergo Nintendo's testing and evaluation process and may have compatibility problems.

  6. Nintendo Switch 2 Freezes, Locks Up, or Will Not Power Off

    Open the game card slot cover located on the top right side of your Nintendo Switch 2 console. Gently push down on the inserted game card until the card clicks. A Game Card being ejected …

  7. General Problems with Downloaded Software for Nintendo Switch …

    Help when you are trying to play a downloaded game for Nintendo Switch 2 and there is a long load time, a long lag, the console freezes, or it will not respond.

  8. General Problems with Downloaded Software (Freezing

    Help when you are trying to play a downloaded game on a Nintendo Switch system and there is a long load time, a long lag, the console freezes, or it will not respond.

  9. Nintendo Switch 2 Cannot Be Charged

    Your Nintendo Switch 2 console Nintendo Switch 2 AC adapter Power supply used for charging your device. (MOD. NGN-01), or other compatible AC adapter, and USB-C cable Access to …

  10. Joy-Con Control Sticks Are Not Responding or Respond Incorrectly

    If you don’t know or remember the custom configuration for your controller, you can set the system to sleep mode. Upon waking up the system, you’ll have the option to reset the …