Mar 27, 2025 · user_0dyhc0 Hi there! If your remote isn’t working and you’re looking to unpair or reset it, here’s a quick way to do it depending on which Xfinity remote you have (like the XR11, XR15, etc.). …

Feb 23, 2024 · Hello @SMaldo, Thank you for taking the time to visit our official Xfinity Community Forums support page. I am glad to hear you were able to successfully unpair and re-pair the Xfinity …

May 8, 2025 · My xfinity remote quit working. I tried the unpair instructions. Totally lost. Help!

Oct 13, 2024 · New box and remote and remote won’t pair stick on the language screen and followed the unpair steps 10 times hold a&d and unplugged restarted tech support can’t even get it to work

Jun 13, 2021 · I recommend attempting to unpair the remote entirely and then reattempting to pair. To unpair, please follow the below steps: Press the Setup button on the remote until the LED at the top …

Apr 25, 2025 · To unpair the remote: Locate the Buttons: Find the A (triangle) and D (diamond) buttons on your Xfinity remote. Press and Hold: Press and hold both buttons simultaneously for three …

Jun 8, 2024 · If that doesn't help, you might need to unpair your remote. If you’re unable to make a language selection, a pop-up message will direct you to this site here for instructions on resetting …

Jan 20, 2022 · Thanks. Saw those instructions but wasn't sure if that was to just unpair my TV or the actual X1 Box. A link at the bottom of that page had instructions for re-pairing. Thanks!

Sep 26, 2025 · user_091x0v Welcome to our community forum! Thank you for reaching out so we help with your remote. You can find pairing instructions for your remote here. What is the model number …

Mar 9, 2025 · You may need to unpair the remote from its previous connection. That's worked for me before. XR15 remote Press and hold A and D until the light turns red, then green Enter 981 using the …