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  1. The Top 28 Best AI-Powered ITSM Tools in 2025

    List of the top AI-Powered ITSM Tools Software in 2025 including comparisons, user reviews, pricing, features, and more.

  2. Best Artificial Intelligence Applications in IT Service Management ...

    Gartner defines artificial intelligence applications in IT service management as tools that augment and extend IT service management (ITSM) workflows using AI. These analyze ITSM data and …

  3. ITSM with AI and Automation: Transforming Service Management …

    Jan 23, 2025 · Microsoft's AI-Powered ITSM Solutions Microsoft provides a comprehensive suite of AI and automation tools tailored for ITSM: Microsoft 365 Copilot: Integrated into Microsoft …

  4. 11 Ways AI in ITSM Will Save You Hours (and Millions) in 2026

    6 days ago · Discover how AI in ITSM is revolutionizing service desks. Slash costs, boost efficiency, and transform IT operations forever. Click to read the ultimate guide!

  5. Top 10 AI in ITSM Use Cases & Examples

    Dec 7, 2025 · Leveraging AI for IT service management (ITSM) tools supports organizations in terms of: operational efficiency, proactive maintenance of IT assets, scalability, improved …

  6. AI in ITSM 2025 – Global Survey & Insights | ITSM.tools

    Jan 7, 2025 · Explore the latest global survey on AI adoption in ITSM for 2025. Discover key trends, budget-allocation data, ROI insights, and trust levels.

  7. Top 10 ITSM Tools in 2025 | Zenduty

    May 15, 2025 · Explore the top 10 ITSM tools in 2025. Compare the best IT service management software for AI automation, fast deployment, low-code workflows, and scalability.

  8. Best AI-Powered ITSM Tools of 2025 - SourceForge

    Compare the best AI-Powered ITSM Tools software of 2025 for your business. Find the highest rated AI-Powered ITSM Tools software pricing, reviews, free demos, trials, and more.

  9. AI in ITSM: Transforming IT Service Management in 2025

    Sep 2, 2025 · Introduction Artificial Intelligence (AI) is reshaping IT Service Management (ITSM) by automating processes, enhancing decision-making, and improving service efficiency. In …

  10. The Evolving Landscape of ITSM Through the Lens of AI - DZone

    4 days ago · Explore how AI is transforming ITSM with auto-resolution, predictive incident management, intelligent CMDBs, virtual agents, and experience analytics.