Make no mistake, either Agentforce is Salesforce's future or its future looks pretty bleak. For now, most CRM investors are ...

When you rank leads using lead scoring, you can better determine conversion point thresholds and increase sales efficiency.

In 2025, 47.9% of companies used the contact center platform as the primary interface for agents, and 43.2% used the CRM ...

Salesforce, Inc. is a top pick, poised for strong top line growth and robust margin expansion despite AI disruption fears.

Getting office workers to switch from typing to voice input is an “uphill battle,” but Wispr customers are showing that voice ...

Apollo.io reports that sales reps waste time on manual dialing; effective dialer software improves productivity and ...

AI assistants are quickly becoming the first stop for people who are deciding what to buy. Instead of starting on Google, ...

AI transformation, workforce strategy, and new job roles are reshaping how companies like ServiceNow and Weber Shandwick operate today.

Create a CRM using Excel with dropdown customer selection and FILTER plus XLOOKUP, saving time while keeping leads and deals organized.

PatientHub Replaces Salesforce and HubSpot for Marketing and Sales Process Management at ClinicMind ClinicMind reduces the complexity and cost of its Marketing and Sales operations by replacing both ...

Customers are vital to any business, and customer relation management (CRM) software enables you to maximize every interaction. We help you choose the right CRM for your small business based on our in ...