Lionbridge : Similar to Appen, Lionbridge is among the leading global companies offering online jobs. They offer online gigs ...

BETHLEHEM TWP., Pa.- A UPS customer service center in Northampton County is closing. A public relations spokesperson for the company confirmed the closure of the facility at 2301 Highland Avenue in ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

CRANBERRY — Pittsburgh Penguins winger Rickard Rakell was one of four injured Pittsburgh Penguins players to skate before practice Monday, but the Penguins made bigger news when Filip Hallander skated ...

The call center is expected to receive and process 6,000 to 7,000 calls per day. U.S. Immigration and Customs Enforcement plans to establish a "National Call Center" in Nashville, Tennessee, to help ...

President Trump has directed the Pentagon to resume testing nuclear weapons for the first time since 1992. He made the announcement just before meeting with Chinese President Xi Jinping to discuss ...

MAULDIN, S.C. (WSPA) – Due to the COVID-19 pandemic, the Samsung call center in Mauldin had to go remote years ago, but today, the city is welcoming the company back to the area. It’s on Brookfield ...

NEW YORK (AP) — Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago: the aggravated customers, the constant searching through menus for information ...

Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago: the aggravated customers, the constant searching through menus for information and the notes he ...

Content creator and customer service coach Veronika Rivera performs as ‘Veronica’ in comedy skits that reflect the reality of call center workers at the mercy of abusive callers. The viral videos ...

GEORGIA, — The Georgia Department of Human Services (DHS) announced Tuesday that it plans to temporarily shut down its Supplemental Nutrition Assistance Program (SNAP) call center following a ...

ATLANTA — An investigation is underway following what state officials referred to as a “cyberattack,” which targeted a third-party system used to help Georgians navigate their food benefits. At this ...