A national security and technology firm will manage the Trump administration’s ambitious, multibillion-dollar effort to build a “brand new” air traffic control system, the administration announced ...

SitusAMC, a technology vendor for real estate lenders, holds sensitive personal information on the clients of hundreds of its banking customers, including JPMorgan Chase. By Rob Copeland Stacy Cowley ...

We collaborate with the world's leading lawyers to deliver news tailored for you. Sign Up for any (or all) of our 25+ Newsletters. Some states have laws and ethical rules regarding solicitation and ...

LAKEWOOD, Ohio (WOIO) - An Ohio lawmaker has proposed legislation that would allow utility companies to throttle your energy usage during periods of high demand, essentially giving control of customer ...

The Federal Aviation Administration has given the green light for industry to start working on and turning in their proposals for a contract to stand up a new air traffic control system for managing U ...

(The Center Square) – Ohio energy companies could take control of customers’ thermostats and water heaters. House Bill 427, recently introduced in the Ohio General Assembly, proposes creating a ...

Verizon is reinstating discounts for some customers who threaten to leave the carrier. The retention discounts are triggered by initiating a transfer PIN from within the My Verizon app. After emailing ...

Once a promising but mostly supportive tool, artificial intelligence now stands at the center of how businesses manage and interpret customer data. Its capabilities are reshaping industries, enabling ...

Climate change reports, deleted. DEI initiatives, banned. Local TV and radio stations, defunded. Books, removed from military academies. Names of civil rights leaders, erased from ships. History ...

As building and maintaining customer trust becomes integral to long-term success, US customer experience (CX) leaders are stepping up with new strategies and tools aimed at strengthening brand ...

It’s hard to imagine now, but in the mid-1980s, the Internet came close to collapsing due to the number of users congesting its networks. Computers would request packets as quickly as they could, and ...