When it comes to protecting a company’s reputation, business owners tend to think first about matters like branding and ...

In my experience, the typical service business requires three or more disparate applications to tackle these tasks, leading to delays, errors, and customer dissatisfaction. 3.

The service industry is defined as organizations or individuals who work to provide a service, rather than a product, to the general public. Hospitality businesses, such as hotels and restaurants ...

Corporate service isn't just altruism—it's good business. Research consistently shows that companies with strong corporate social responsibility (CSR) programs outperform their peers.

Customer service is on the decline in the U.S., and new data shows Americans are sick and tired of it. An expert explains what companies and consumers can do about it.

The business owner for an errand service can work as a sole proprietor, partner and also hire employees. Marketing and maintaining reliable transportation is vital to running a successful errand ...

Businesses are turning to AI chatbots to deal with customer service. The new tech saves them money, but it's leaving a lot of people frustrated.

Service sector businesses “are all industries that power American economic growth. They’re the US economy’s secret sauce,” said Mark Zandi, chief economist for Moody’s Analytics.

Google Business Profile, formerly known as Google My Business, is a free service lets business owners manage the way their business appears on Google.