A closer look at what a Southwest Airlines first class product might look like, and what it would require.

A Southwest passenger says a glitch tied to the airline's updated seating policies delayed their flight for almost two hours.

Southwest Airlines has recently rolled out several major policy changes. Over the summer, the airline ended its long-standing "bags fly free" perk, and by January, it officially moved away from its ...

Its sudden shift to assigned seating is a gamble with the airline's core operational efficiency across its massive 800+ ...