Hospitals, clinics and other healthcare facilities are all about people, yet the industry is burdened with issues of access, ...

Almost every major industry on this planet is obsessed with its customers. | The healthcare industry must shift from thinking ...

Multiple failings led to a patient with Crohn's disease having a hysterectomy without giving informed consent, an ombudsman ...

As healthcare continues its shift toward value-based care, one factor is becoming impossible to ignore: patient experience isn’t just about satisfaction — it’s directly tied to reputation, ...

Kimberly Westrich, MA, chief strategy officer at the National Pharmaceutical Council, highlights upcoming discussions on ...

Prior authorizations create substantial administrative and financial burdens on physicians and patients and can disrupt the continuity of care.

A new program funded by Saint Francis University will acquaint a group of 10 Bishop Guilfoyle Academy and Altoona Area School ...

Health systems can deliver more consumer-friendly features to improve the patient experience without breaking the bank.

In a world where dental visits can feel like an obligation rather than a positive experience, 8118 Dental Professionals has ...

Study explores clinical and operational factors associated with ED patient experience A large scale study by researchers from ...

Dr. Chris Newland and his wife Wendy opened Dragonfly Direct Primary Care in north Loveland earlier this year, celebrating ...

Medical House Calls offers a simple yet innovative concept: top-notch health care when and where you need it most. As the ...