This monthly article series provides a top-down analysis of the consumer discretionary sector based on fundamentals and ...

In today's AI-driven world, AI tools for data analysis have supercharged the ability to extract meaningful insights from vast ...

Customer data management best practices offer business opportunities to secure data, engage customers, grow sales, and ...

Salesforce Inc. (NYSE:CRM) is one of the 11 best debt-free stocks to invest in right now. In a sign of strong traction, the ...

Feedback loops drive real action in customer experience — here’s how the best brands turn insight into impact.

KPIs help you and your customer stay aligned on the bigger picture—what “success” means in the context of your partnership.

Shopify reports on 8 strategies to boost customer loyalty, emphasizing subscriptions, niche marketing, personalization, and ...

In today’s competitive business landscape, an efficient Customer Relationship Management (CRM) system is not just a tool ...

Datadog’s DASH 2025 delivered a clear message of leveraging AI capabilities in its core infrastructure observability platform. See more on DDOG stock here.

Learn the top 10 factors impacting customer effort score and how to fix them. Reduce friction, improve satisfaction, and boost loyalty with actionable insights.