Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

Sobot ranked in 252 reports and earned 32 badges in G2 reports for Winter 2026, including 7 leader badges. The strong ...

Joyz Cloudtech Pvt Ltd, a Noida-based Indian technology startup, has launched JoyzAI, an artificial intelligence chatbot ...

PayPal and OpenAI partnerships are signalling a significant shift as conversational AI transforms financial services commerce ...

Leading teams in 2025 didn't chase quick wins; they invested in human-centric design, clean data, and iterative innovation to deliver measurable outcomes.

Avaya (US): Avaya is a global leader in providing cloud-based communications and collaboration solutions. They offer a ...

Binance exposes a self-orchestrated scam attempt, urging users to stay vigilant and rely only on official channels to avoid ...

From the rise of virtual influencers to the convergence of short-form video and UGC, here are six predictions that will shape ...

Human resources technology of the future is shaped by user feedback. Using recent trends as a guide, organizations are able to see behind the scenes at what employees value the most. With this, we ...

Reliability matters when you watch a lot of live TV. An unexpected service outage can spoil your Super Bowl or TV-series ...

Automated broker removals from 420+ sites beat Aura's suite for data privacy. Compare coverage, pricing, and features – find ...

Messaging apps to communicate with their customers, job postings, client-list resales: a new report from France’s Observatory ...