Optimove and Smartico to remain fully independent, each continuing to innovate and grow the iGaming CRM marketing industry New York, April 06, 2026 (GLOBE NEWSWIRE) -- Optimove, the creator of ...

Great customer experience means nothing if your team is doing the heavy lifting behind broken systems — and eventually, that ...

Leadership appointment. Jay Lee named chief marketing and growth officer at Five9. Role unification. New position combines global marketing, revenue strategy and operations. CX innovation focus.

Behind the AI hype cycle, retail leaders are making one thing clear: test now, build fast and don’t lose the human element.

Kustomer AI - Signals” surfaces real-time customer context, sentiment, and escalation risk directly to reps and managers before they engage, closing the gap between CX visibility and action.

Newest MadCap Syndicate version conducts AI-powered semantic search and analysis at scale, enables the creation of customized portals with full control and AI-readiness, and expands capabilities for ...

Despite massive investments in AI tools, new research from Front shows most B2B teams are stuck paying high “Coordination Tax,” managing disconnected customer work behind the scenes San Francisco, CA ...

Cloudflare created an open-source CMS it calls a "spiritual successor to WordPress" — but WordPress is having none of it.

GetVocal introduces Control Center for real-time human-AI collaboration. Governance and oversight. Supervisors can monitor, ...

Media networks can now onboard and list audiences to DSP marketplaces like The Trade Desk and Yahoo DSP without secondary revshare fees, cutting total marketplace fees in halfSAN FRANCISCO--(BUSINESS ...

Ask NiceAI turns fragmented feedback and reviews into instant answers and ready-to-execute action plans PORTLAND, Ore., March ...

Agentic AI validation. Cyara introduces tools for testing AI agents in CX. Governance enhancements. New modules address ...