Call Center Magazine: What is Workforce Management? Is workforce management software more than just fancy scheduling software? Charles Ciarlo, president and CEO, Left Bank Solutions: Workforce ...

NICE WFM cloud-based suite helps iQor augment employee scheduling flexibility and improve engagement “iQor is dedicated to putting our employees at the forefront,” said Loren Dennis, Senior Vice ...

PHOENIX--(BUSINESS WIRE)--Aspect Software, a global provider of fully-integrated consumer engagement, workforce optimization and self-service solutions, today announced Aspect Via WFM, the cloud-based ...

RPI Consultants, a leading ERP implementation and software firm, has expanded its Infor® Workforce Management (WFM) practice to offer full-service delivery capabilities, enhancing its client-focused ...

The latest Workforce Management Impact Report from Info-Tech Research Group, powered by SoftwareReviews, highlights the top enterprise tools empowering organizations with advanced decision-making ...

LONDON--(BUSINESS WIRE)--Technavio has published a new report on the global workforce management (WFM) software market in healthcare, which is expected to post a CAGR of nearly 13% from 2015-2019.

Contact center workforce management (WFM) solutions are among the most important productivity tools in contact centers. These applications allow managers to forecast the volume of transactions that a ...

Call Center Magazine: What is Workforce Management? Is workforce management software more than just fancy scheduling software? Michael Williams, director of marketing, GMT: The definition of Workforce ...

Mercans is a global provider of payroll, workforce management, and HR technology solutions, serving multinational enterprises across more than 100 countries. Mercans combines deep regulatory expertise ...

Workforce management (WFM) solutions are essential in good times and even more indispensable when the economy is challenged and budgets are tight. These applications have always been one of the ...

Minneapolis, MN (BUSINESS WIRE) - Calabrio, the workforce performance company, today announced that Calabrio Workforce Management (WFM) now interoperates with Microsoft Dynamics 365 Contact Center.

The workforce management (WFM) market is driven by the escalating need for improved labor productivity, optimized staffing, and enhanced employee experience across industries. Services segment is ...