Mobile technology has changed the way contracting firms operate, thanks to a wide array of smartphones and tablets that allow the real-time exchange of information. As a result, many technicians in ...

A survey of 181 commercial HVAC service technicians was conducted to test the widely held assumption that field technicians resist digital technology, and to identify what separates the technology ...

A large field service organization with technicians working around the country had a problem. Every day, the technicians performed their work well. They had the instruments, knowledge, tools and gear ...

Rugged smartphones and small handheld devices end up being a great fit for OHS specialists who spend time at a wide variety of work sites, from oil and gas wells to petrochemical plants to refineries.

A program that generally prepares individuals to apply technical knowledge and skills in the adjustment, maintenance, part replacement, and repair of tools, equipment, and machines. A program that ...

As trucks continue to rely more and more electronic-based systems to operate – with computers controlling everything from the engine, transmission, emission control devices, even tire inflation – the ...