Marc Benioff said he uses Slackbot to scan employee messages and detect concerns, business issues, and operational gaps in real time.

Benioff reveals how the common workplace tool allows in-depth access.

After riding the artificial intelligence craze to new heights, business software maker Salesforce has been pummeled by a wave of investor skepticism that’s intensified the pressure on its persuasive ...

Salesforce CEO Marc Benioff said he's able to work faster with AI agents and that the company is working on tech to make ...

CEO Marc Benioff is breaking ranks with the prevailing tech-industry message on artificial intelligence (AI) and jobs. In a Fortune interview published April 27, 2026, Benioff pushed back on the idea ...

Former Salesforce co-CEO Bret Taylor has embarked on a new journey as the co-founder of Sierra, a startup building customer experience AI agents, which Taylor thinks have the potential to transform ...

Salesforce has cut 4,000 customer support jobs and replaced them with artificial intelligence (AI) agents, CEO Marc Benioff said recently. Benioff made the comments while discussing how the new ...

Salesforce is significantly boosting AI spending, projecting hundreds of millions on Anthropic tokens, while halting software ...

After riding the artificial intelligence craze to new heights, business software maker Salesforce has been pummeled by a wave of investor skepticism that’s intensified the pressure on its persuasive ...

Salesforce CEO Marc Benioff announced the company is hiring 1,000 graduates and interns to build its AI systems, directly challenging fears of AI eliminating entry-level jobs. These new hires will ...