In the old days of public-sector technology, it was known as "paving the cow path." A computer system would be dropped into an agency, turned on and the same number of workers would do the same ...

Say you are a mid-sized insurance company that processes thousands of claims, policy applications, legal notices, invoices, and customer correspondences. For years, your team relied on paper documents ...

The recovery will be digital, says a recent McKinsey report focusing on how businesses can grow at speed and scale against the backdrop of Covid-19 pandemic-suppressed economies. Nothing unusual there ...