With the tap of a button on any of the new Kindle Fire HDX tablets, Amazon promises that a frustrated user can get free tech support and tips from a live agent via video, hopefully within 15 seconds.

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Struggling to transfer ebooks to your Kindle? Here's the step-by-step process for moving EPUB, MOBI, and PDF files to both new and old Kindle devices via both USB and Amazon's cloud.

If your Kindle is from 2012 or earlier, access to the Kindle Store and software updates has ended. These Kindle users will still have access to the books already on their devices. Kindle ereaders and ...

Amazon is retiring support for these Kindle models, and many users are finding unexpected ways to keep them alive.

Amazon’s slogan may be “From A to Z,” but if you own a pre-2013 Kindle, you’ll be unable to download a single letter more come May 20, 2026. That’s when the company is shutting down support for those ...

The move means users will only be able to use their devices to read content that’s already downloaded. So, naturally, people are jailbreaking them. Jailbreaking refers to bypassing the software ...

Amazon is preparing to end support for Kindle devices released before 2012 — cutting them off from the Kindle Store and making them virtually unable to load any new content. The company set a cutoff ...