Microsoft and Genesys, a global provider of contact center software, recently announced a partnership to enable enterprises to run Genesys’ omnichannel customer experience solution, Genesys Engage, on ...
In recent cloud-related moves, Microsoft launched a new Applied Cloud Stories initiative, and opened a new datacenter region in Israel. The tech giant also announced yesterday that Azure Databricks ...
Genesys today announced what it describes as the first native, true, multicloud architecture for contact center, following the introduction of the Genesys Multicloud Solutions concept to No Jitter ...
TBC Bank Uzbekistan (TBC UZ), the country’s largest digital bank, announces that it has integrated Genesys, a global leader in customer experience, into its customer care operations, as the digital ...