You have to take action to make customer feedback meaningful, and it starts with closed-loop follow-up. As practitioners, we are getting much better at making customer feedback operational. But as we ...

One of the first things everyone does when they get a video camera is to point it at the screen displaying the image, creating video feedback. It’s a fascinating process where the delay from image ...

Positive feedback loops improve operations by using employee insights. Such loops can boost retention by addressing workplace issues. Creating loops involves interviews and honest employee feedback.

Do you want to learn how to build an actionable feedback loop for your tech startup? If so, you're in the right place. There's no denying that customer feedback is vital for the growth and success of ...

Metrics miss why. Behavioral data tracks what happened, but it rarely explains why customers act or leave. Feedback loops fill in those gaps. Ask, act, announce. Closing the loop requires three steps.

Switching power supplies rely on feedback control loops to ensure that the required voltage and current are maintained under varying load conditions. Design of the feedback control loop influences ...

One of the biggest breakthroughs for many golfers is realizing that real improvement starts before they ever take the club back. In nearly every lesson I teach, I find myself explaining the importance ...