The previous chapter in this series on Frictionless Enterprise examined the underlying technology architecture that shapes digital strategy. Now our focus turns to the people who use it, without whom ...

eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

As a design leader in the tech sector, Jason Blythe ’02 (graphic design), ’05 MFA (visual communication design) has built a career anticipating and enhancing the way in which people use technology to ...

The societal impact of the pandemic has been well documented. Everything has changed as businesses have reinvented the way they operate. The biggest shift for in-office workers is the transition to ...

We didn’t just track DX headlines in 2025 — we traveled to get the context behind them. Here’s what stood up to reality.

When consumers shop for cars online, they don’t want to contend with difficult-to-navigate websites that feature cluttered interfaces, excessive buttons and ill-suited photos. Instead, they want a ...

First in Series of Benchmarking Reports for 2022 Finds Customer Frustration and Lack of Trust Lead to Missed Revenue, With Some Insurers Still Missing the Mark Each insurer is ranked on UserZoom's ...

Saturized brings key relationships and a proven track record in digital user experience and creative design with some of the world’s best-known brands LONDON--(BUSINESS WIRE)--Devtech, a global ...

It’s 3 a.m. at a busy hospital. An acute care patient has been admitted. The patient does have an electronic health record (EHR) on file but when a nurse tries to access the file to check for drug ...

Auto and home insurance are vital services that you hope you never have to use. When you do need to file a claim for damage or theft involving your home or vehicle, working with an insurer that can ...