Forbes contributors publish independent expert analyses and insights. Rachel Wells is a writer who covers leadership, AI, and upskilling. Within the last five years, Google searches for "remote ...

A product support specialist ensures a positive customer experience with a company’s products or services. They provide expert assistance to customers by addressing inquiries, troubleshooting issues, ...

At least in the area of ​​customer service, Gartner analysts predict that the cost of generative AI per problem solution will ...