In leaked memo, COO says agent was doing mostly "what we trained him" to do. — -- In a leaked memo from cable giant Comcast, a top executive expresses contrition for the now-infamous behavior of ...

THAT ACTUALLY WORKED. I’M NOT GOING TO SEE. BY THURSDAY, CHAD WILCOX HAD REACHED HIS WIT’S END. OH, I’M VERY ANGRY ABOUT IT. I THINK THIS IS RIDICULOUS. POWERFUL WINDS DURING SUNDAY’S STORM RIPPED OUT ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. A Comcast customer service call has gone ...