Last August, my best friend asked me how she could help her neighbor set her iPhone so she could answer it without picking it up. The neighbor had Multiple Sclerosis (MS), and had lost dexterity in ...

Microsoft and caller ID company Truecaller have announced their collaboration to develop a system that lets users create an AI version of themselves to answer their calls. In this partnership, ...

AI has already started replacing voice agents’ jobs. Now, companies are exploring ways to replace the existing computer-generated voice models with synthetic versions of human voices. Truecaller, the ...

Truecaller’s AI Assistant offers features like automatic call answering, message taking, and spam detection. Users can now train the AI Assistant to answer calls using a digital clone of their voice.

is a reporter who writes about AI. She also covers the intersection between technology, finance, and the economy. Caller ID company Truecaller will let users create an AI version of their voice to ...

Many companies are moving beyond rigid, scripted chatbots toward more natural customer interactions. A new voice AI agent called Leaping AI is part of a movement bringing the call center industry into ...

Investors have plowed billions of dollars into AI startups that promise to help answer annoying customer service calls for businesses big and small. PolyAI has just raised a new round on a $750 ...

What if your business never missed another call, no matter the time of day, the volume of inquiries, or the complexity of customer needs? It’s not just a dream anymore. Thanks to advancements in AI ...