After years of using the phone tree system -- where one person is in charge of calling two people and each of those people must call two more, and so forth -- to spread information, staff at the ...

Companies are accelerating adoption of cloud-based messaging management as digital communication volumes exceed manual handling capabilities, according to recent market analysis. The global messaging ...

Automated text-messaging systems supporting primary care patients following hospital discharge were associated with reductions in the use of acute care resources, a study found. Noting the ...

As my colleague John Fontana wrote in a recent story in Network World (link below), Linux-based messaging systems are catching on. Many users are starting to migrate to Linux-based servers for hosting ...

"Your call has been forwarded to an automatic voice message system. BOB MILLER is not available. To page this person, press 5 now. At the tone, please record your message." I spend more time talking ...