Advocates say the MTA’s Access-a-Ride paratransit system discriminates against disabled New Yorkers by making them wait longer and take less direct routes than riders on the subway and bus systems, ...

An MTA program that allows some Access-A-Ride users to arrange trips through app-hailed car rides is set to get more expensive. Disabled New Yorkers who currently pay $2.75 to get around via ...

STATEN ISLAND, N.Y. -- The MTA is reporting record-high levels of customer satisfaction for the agency’s paratransit service, but is continuing to make improvements to the much-maligned Access-A-Ride ...

New Yorkers who rely on Access-A-Ride to get around the city were left stranded over 31,000 times in 2015—and the MTA's Paratransit division has failed to correct such widespread problems with the ...

STATEN ISLAND, N.Y. -- The city has saved millions of dollars through service innovations to Access-A-Ride in the past four years, but the disabled on Staten Island say they're being left behind.